All orders are typically processed within 24 hours, Monday-Friday. Orders received on weekends are generally processed the next business day.
All packages are sent by first-class USPS or UPS. Depending on your location, delivery usually takes 2-5 business days.
Regarding potential service interruptions by Costa Pickleball or its carriers, customers will be notified via email as soon as possible based on the information available.
Return Policy
At Costa Pickleball, we understand that your paddle and gear are essential to your game. We offer a 30-day money-back guarantee from the date of purchase. We are committed to ensuring you are completely satisfied with our products.
We will issue a full refund if you return a product within 30 days of purchase with no notable damage. However, if any items are returned with player-caused defects, they will be returned to the buyer.
Before initiating a return or refund, please submit a contact request to our team so we can help resolve any issues. All returns should be sent to the original mailing address as listed on the Contact Us page.
If an item is defective or damaged upon arrival, please contact us at info@costapickleball.com for a replacement.
